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Connected & Online! Cape Adieu Cruises

Tristan Woodbridge, Operations Manager, Cape Adieu Harbour Cruises & Charters

“Online Bookings have shot up by 75% since we adopted our own TXA connected online booking system. I don’t know why we waited so long!”

Take a look at Cape Adieu’s easy to use Booking Page,click here

Did you know...? The number of people worldwide who use the Internet is now in excess of 964 million.
Use of the Internet as a holiday pre-planning tool and for online travel bookings, is also increasing dramatically.

For more information

Can’t find what you are looking for on these pages?
Contact the Tourism NT TED Help Desk on (08) 8999 3819 or email eDistribution@nt.gov.au

Tourism e-Kit : Getting your business online

Welcome to Tourism NT's new Tourism e-Kit!

No matter what stage of e-enablement you may be at, this series of videos and downloadable PDFs will guide you through every step of the way. From designing your very first website, to increasing your rankings in search engine results, right up to choosing an online booking system and selling your tourism product to the world.

The Tourism e-Kit is free of charge and can be downloaded tutorial by tutorial or watched on video. On average, a tutorial will take between 10 minutes and 30 minutes to complete.  Each video takes between 2 to 5 minutes to view.

SECTION AND TUTORIALS

 

 

 

 

The Basics
What can I benefit from the internet and how do I use it to my advantage


Tutorial
No.


Reading 
Time

Click to 
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PDF

Click to 
View 
Video

Internet: planning my success
Find out how travellers book online and what to do to be successful online

1

15 mins

Tutorial 1: Internet: planning my success - PDF
316 KB

 Tutorial 1: Internet: planning my success - Video

Initial Assessment of my website
A short questionnaire that shows you the health of your website.

2

15 mins

Tutorial 2: Initial Assessment of my website - PDF
441 KB

 Tutorial 2: Initial Assessment of my website - Video

Web Strategy; assessment and components
This fact sheet will help you assess your e-readiness level

3

25 mins

Tutorial 3: Web Strategy; assessment and components - PDF
980 KB

 Tutorial 3: Web Strategy; assessment and components - Video

Web strategy; cost and timings
How much does it cost to have a successful online strategy

4

25 mins

Tutorial 4: Web strategy; cost and timings - PDF
497 KB

 Tutorial 4: Web strategy; cost and timings - Video

Finding a good web professional
There are many out there but who are the good ones

5

25 mins

Tutorial 5: Finding a good web professional - PDF
1,220 KB

 Tutorial 5: Finding a good web professional - Video

Planning for a new website
Essential steps when planning a new website or re-designing

6

5 mins

Tutorial 6: Planning for a new website - PDF
924 KB

 Tutorial 6: Planning for a new website - Video

Email best practices
What is the email etiquette

7

10 mins

Tutorial 7: Email best practices - PDF
533 KB

 Tutorial 7: Email best practices - Video

Website
Creating a website that consumers will want to stay at can be difficult. Find out some simple steps to making a great website


Tutorial
No.


Reading 
Time

Click to
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PDF

Click to
View
Video

Registering a domain name 101 
Where to go and comparisons

8

 15 mins

 Tutorial 8: Registering a domain name 101 - PDF
439 KB

 Tutorial 8: Registering a domain name 101 - Video

Domain name: advanced
Re-directing pages and more

9

 10 mins

 Tutorial 9: Domain name: advanced - PDF
399 KB

 Tutorial 9: Domain name: advanced - Video

Organising hosting for my site
Who will mind your website in cyberspace

10

 20 mins

 Tutorial 10: Organising hosting for my site - PDF
571 KB

 Tutorial 10: Organising hosting for my site - Video

The Internet, web 2.0 and the tourism industry
Learn what Web 2.0 means and the key considerations for your website

11

 20 mins

 Tutorial 11: The Internet, web 2.0 and the tourism industry - PDF
981 KB

 Tutorial 11: The Internet, web 2.0 and the tourism industry - Video

Target market 101
Put yourself in a traveller's shoes

12

 25 mins

 Tutorial 12: Target market 101 - PDF
746 KB

 Tutorial 12: Target market 101 - Video

Website 101: visual design and content
Essentials for a great looking website

13

 15 mins

 Tutorial 13: Website 101: visual design and content - PDF
926 KB

 Tutorial 13: Website 101: visual design and content - Video

Website 101: usability and technology
Essentials for an easy to use website

14

15 mins

Tutorial 14: Website 101: usability and technology - PDF
572 KB

Tutorial 14: Website 101: usability and technology - Video

What is a content management system?
The fundamentals of a good CMS and how it saves you time

15

 10 mins

 Tutorial 15: What is a content management system? - PDF
469 KB

 Tutorial 15: What is a content management system? - Video

Images 101
Basics of creating and using images

16

15 mins

Tutorial 16: Images 101 - PDF
1,271 KB

Tutorial 16: Images 101 - Video

Video for your website
Create an effective short video for your website

16A

40 mins

Tutorial 16A: Video for your website - PDF
1,119 KB

Tutorial 16A: Video for your website - Video

Security and backups
Don't lose your online materials

18

15 mins

Tutorial 18: Security and backups - PDF
450 KB

Tutorial 18: Security and backups - Video

Search engine optimisation (SEO)
It's not good having a great website that no one can find. Discover the keys to being found on search engine

Tutorial
No.

Reading 
Time

Click to
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PDF

Click to
View
Video

Search engines 101
How search engines work

19

10 mins

Tutorial 19: Search engines 101 - PDF
455 KB

Tutorial 19: Search engines 101 - Video

Critical components of optimising a website
Successfully optimise your website

20

25 mins

Tutorial 20: Critical components of optimising a website - PDF
1,161 KB

Tutorial 20: Critical components of optimising a website - Video

Keywords
How key are keywords and how to use them for your website

21

20 mins

Tutorial 21: Keywords - PDF
587 KB

Tutorial 21: Keywords - Video

Understanding inbound links to my site
Types of inbound links and what influences their value

22

20 mins

Tutorial 22: Understanding inbound links to my site - PDF
594 KB

Tutorial 22: Understanding inbound links to my site - Video

Sourcing inbound links
Looking for links to your website and how to find them

23

20 mins

Tutorial 23: Sourcing inbound links - PDF
776 KB

Tutorial 23: Sourcing inbound links - Video

Travel and Tourism links
Sites that could provide relevant inbound links to your website

23A

10 mins

Tutorial 23A: Travel and Tourism links - PDF
435 KB

Tutorial 23A: Travel and Tourism links - Video

E-marketing
This module includes paying for advertising on websites, sending email offers and using the ATDW to market yourself through multiple distributors

Tutorial
No.

Reading 
Time

Click to
Download
PDF

Click to
View
Video

Bringing people to my site with e-marketing
Once your site is optimised it's time to bring people to your site

24

15 mins

Tutorial 24: Bringing people to my site with e-marketing - PDF
519 KB

Tutorial 24: Bringing people to my site with e-marketing - Video

Converting a Prospect
Convert a guest to your website into a sales prospect

24A

10 mins

Tutorial 24A: Converting a Prospect - PDF
467 KB

Tutorial 24A: Converting a Prospect - Video

Email marketing
The steps and protocols around email marketing

25

15 mins

Tutorial 25: Email marketing - PDF
550 KB

Tutorial 25: Email marketing - Video

Pay per click 101
Search engine marketing and how is it cost-effective

26

10 mins

Tutorial 26: Pay per click 101 - PDF
706 KB

Tutorial 26: Pay per click 101 - Video

Setting up a PPC campaign with Google AdWords
Gives you knowledge required to set up a PPC campaign

27

25 mins

Tutorial 27: Setting up a PPC campaign with Google AdWords - PDF
662 KB

Tutorial 27: Setting up a PPC campaign with Google AdWords - Video

Australian Tourism Data Warehouse
Taking advantage of the government's online marketing tool

31

15 mins

Tutorial 31: Australian Tourism Data Warehouse - PDF
516 KB

Tutorial 31: Australian Tourism Data Warehouse - Video

Tourism Exchange Australia
Selling your inventory online through TXA

32

15 mins

Tutorial 32: Tourism Exchange Australia - PDF
747 KB

Tutorial 32: Tourism Exchange Australia - Video

Google Tools
Reviews different Google tools and how to use them

33

25 mins

Tutorial 33: Google Tools - PDF
628 KB

Tutorial 33: Google Tools - Video

Online Booking
This module covers the basics of what online bookings are as well as how to sell your product online

Tutorial
No.

Reading 
Time

Click to
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PDF

Click to
View
Video

Online booking systems 101
What are they?

34

25 mins

Tutorial 34: Online booking systems 101 - PDF
541 KB

Tutorial 34: Online booking systems 101 - Video

Online booking systems: advanced
Using booking systems and which ones to use

35

20 mins

Tutorial 35: Online booking systems: advanced - PDF
956 KB

Tutorial 35: Online booking systems: advanced - Video

Analysis and statistics
Gain valuable insight into who is visiting your website and when

Tutorial
No.

Reading 
Time

Click to
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PDF

Click to
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Video

Tracking and reporting
Finding out what traffic you are getting to your website

36

10 mins

Tutorial 36: Tracking and reporting - PDF
590 KB

Tutorial 36: Tracking and Reporting - Video

Google Analytics
Gaining perspective through Google statistics tool

37

20 mins

Tutorial 37: Google Analytics - PDF
485 KB

Tutorial 37: Google Analytics - Video

Online Distribution
Find out what online distributions are and the many channels that are available to you

Tutorial
No.

Reading 
Time

Click to
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PDF

Click to
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Video

Online Distribution 101
Getting a handle on tourism distribution, commissions and channel managers can be a bit daunting, but once you read this tutorial it will become easier

38

40 mins

Tutorial 38: Online Distribution 101 - PDF
759 KB

Tutorial 38: Online Distribution 101 - Video

Online Distribution Advanced
Compare online distribution channels and work out what is best for your business

39

20 mins

Tutorial 39: Online Distribution Advanced - PDF
440 KB

Tutorial 39: Online Distribution Advanced - Video

Social Media
Learn about daily deal websites and what to pay attention to successfully use them for your tourism business

Tutorial
No.

Reading 
Time

Click to
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PDF

Click to
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Video

Social media for tourism
What networks should you join and why

40

20 mins

Tutorial 40: Social media for tourism - PDF
721 KB

 Coming Soon

Daily Deals and The Groupon Phenomena
This tutorial explains how deals and discount voucher promotion websites work and will help you decide whether they can benefit your tourism business

41

20 mins

Tutorial 41: Daily Deals and The Groupon Phenomena - PDF
508 KB

Coming Soon

Online Tourism Communities
This tutorial highlights how tourism operators can engage in online communities to grow their knowledge and business

42

15 mins

Tutorial 42: Online Tourism Communities - PDF
727 KB

Coming Soon

Facebook for tourism
Learn how to use Facebook as it is the most popular social network with a user base of over 750 million. It is vital for your business to manage a managed Facebook page

43

25 mins

Tutorial 43: Facebook for tourism - PDF
966 KB

Coming Soon 

Twitter for tourism
Twitter is a great tool for business looking to attract new customers and increase visibility of their branding. By creatively utilising the 140 character limit you can direct traffic to your business and join in on the conversation

44

25 mins

Tutorial 44: Twitter for tourism - PDF
204 KB

Coming Soon 

Online reputation management
Managing customer review is imperative in order to not only improve but to simply lift your business' reputation. If you turn a blind eye you risk losing business. This tutorial will provide assistance with assessing and managing your customer reviews

45

15 mins

Tutorial 45: Online reputation management - PDF
909 KB

Coming Soon

TripAdvisor for tourism
TripAdvisor is an excellent tool for tourism business as it allows for strong reputation management. Learn why you should have a TripAdvisor account and how to set up

46

25 mins

Tutorial 46: TripAdvisor for tourism - PDF
1,173 KB

Coming Soon

YouTube and video hosting sites
Videos should form a key part of your online strategy. This tutorial covers the different sites allowing you to host your videos and market your business online

47

25 mins

Tutorial 47: YouTube and video hosting sites - PDF
1,452 KB

Coming Soon 

Flickr and photo hosting sites
Learn which sites to use to give more exposure to your photos, how to optimise them for search and what an image strategy entails

48

40 mins

Tutorial 48: Flickr and photo hosting sites - PDF
1,538 KB

Coming Soon

Blogging for tourism
Blogging is one of the most effective forms of e-marketing. This tutorial reviews what blogs are, and provide guidance on how to embrace blogging for your business

49

30 mins

Tutorial 49: Blogging for tourism - PDF
1,410 KB

Coming Soon

Mobile technology for Tourism
Mobile technology is fast becoming vital for tourism business. This tutorial explains how travellers are using smart phones and how you can meet their needs

50

25 mins

Tutorial 50: Mobile technology for Tourism - PDF
1,471 KB

 Coming Soon

Glossary
Explanation of the terminology and acronyms used throughout the tutorials.

   

Click to
Download
PDF

 

Glossary

 

 

Glossary - PDF
198 KB

 

Updated Tutorials added November 2011
Updated Videos added November 2011

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