Towards 2030 Conference

Towards 2030 Conference, Darwin

Tourism: Towards 2030 Conference

The Tourism Towards 2030 Conference will be held again in March 2020.  The theme will be "Tourism Excellence" and topics covered will include future trends, accessibility, managing social platforms and regional dispersal. Download the Overview

Conference dates and tickets:

To book tickets use the links below.  Tickets are complimentary.  

Keynote Speaker: Nigel Colin

Nigel Collin is a global thought leader on leading change.  As a keynote speaker he helps organisations and their people embrace change and act on it every day.  It is when people take ownership of change that excellence thrives.  This requires two things.  A shift in mindset that change is achievable one small, doable step at a time.  And having a process for change to occur every day.  Having researched and interviewed hundreds of successful businesses and leaders he has distilled their actions and behaviours into the ‘Game of Inches’ process.  Nigel will MC the Tourism Towards 2030 Conference.

Adele Labine-Romain – Deloitte 

Adele is a partner with Deloitte and national lead of the Tourism, Hospitality and Leisure industry practice.  She is a determined tourism advocate who believes in the potential for tourism to create stronger economies and has the proven ability to involve and generate buy-in from stakeholders to deliver effective plans and programs.

Andrew Hogg – Tourism Australia 

Andrew is the Regional General Manager for North Asia and responsible for driving Tourism Australia’s strategies to grow demand from Australia’s fastest growing tourism market for international visitors. 

Avril Carter – ReviewPro 

Avril is Sales Director Australasia for ReviewPro, responsible for working with accommodation providers and tourism brands to help them deliver better guest experiences, drive growth opportunities and foster industry partnerships.  Avril has a wealth of experience within the industry having previously held roles within AAT Kings, Palazzo Versace and TripAdvisor.

Craig and Janet Wickham – Exceptional Kangaroo Island

Craig and Janet specialise in deluxe wildlife tours and strive to create an atmosphere where tours run as a conversation not a commentary.  Their tours focus on sustainable high quality experiences. They take their responsibility to the environment, guests and community seriously which is reflected in their advanced eco-tourism accreditation and operational code of ethics.

John O’Sullivan – Experience Co (Alice Springs conference)

John O’Sullivan has over 25 years’ experience in the tourism and related industries sector, having held executive roles with Football Federation Australia, Events Queensland, Fox Sports and most recently five years as Managing Director of Tourism Australia.  John is currently the CEO of Experience Co, a company offering adventure tourism experiences in over 20 locations across Australia and New Zealand.

Max Anderson – writer, editor, author

Max Anderson is a travel writer, editor and author whose most recent project has been co-producer of The Greatest Air Race documentary aired on SBS to celebrate the 100 year Great Air Race.  Max will present “Five Star F**K-Ups” – a deconstruction of what’s right and wrong with the five-star travel industry in Australia.

Robert Pennicott – Pennicott Wilderness Journeys (Darwin conference)

Starting his first business at the age of 12, Robert now operates six tours in southern Tasmania and one in southern Victorian highlighting the spectacular and unique wilderness and wildlife in these regions.  Over their 20 year history, Pennicott Wilderness Journeys has become a highly acclaimed environmental tourism operator, being awarded 28 Tasmanian and 12 Australian Tourism Awards.

Stuart Lamont – Caravan Industry Association of Australia

Stuart Lamont is the CEO of the Caravan Industry Association of Australia, having been with the organisation since 2007.  With the industry currently worth over $19 billion to the Australian economy and directly employing over 50,000 people, Stuart has raised the profile of the sector through participation in various government and tourism working groups.

Tommy Buckingham - Google Australia

Tommy will present on how quickly consumer expectations are changing and with global travel competition increasing and profitability margins shrinking, how do destinations and operators get their share of customers as we move in to 2020 and beyond. Tommy will cover topics around current macro trends, technology advancements, travel ecosystems and the evolving consumer, he will look at how these trends are going to shape the future of the travel industry and what Google are doing to assist.

Scott and Clair Crowley - The Good Scout Travel Co.

The Good Scout Travel Co. was founded in 2017 by wheelchair user Scott Crowley, his wife Clair and business partner Linda. Born out of a desire to normalise travelling with a disability and to further promote accessible travel options to the accessible travel community, the team saw a huge gap in the market for accurate accessible travel information. As a wheelchair user for the past 16 years, Scott has travelled extensively within Australia and around the world. He is also an elite wheelchair athlete currently training in the sport of para-triathlon. Scott and Clair have an intimate understanding of the barriers and roadblocks to wheelchair travelling and they talk to many other individuals who face similar barriers.

Department Tourism, Sport & Culture

Tony Quarmby Executive General Manager Marketing Tourism NT and Victoria Scott, Head of Acquisition and Event Development NT Major Events Company will both present updates.


Opportunities exist for suppliers and interested businesses.  Download the Sponsorship Prospectus here.

2019 Conference

The inaugural Tourism Towards 2030 Conference was held in Darwin and Alice Springs in March 2019. 

The conference was designed to meet the current needs of the Northern Territory Tourism industry and provided industry with relevant tools and actionable outcomes to implement across their business models.


Copies of presentations by our Keynote Speakers are available to download or watch below.

Industry Performance: tracking industry performance and towards 2030

Presented by Tourism NT, STR and Tourism Australia this session provided an overview of the current and short-term outlook for the tourism industry in the Northern Territory, from both a national and local perspective.  

Leigh Sorensen, Tourism Australia

Tom Chappel, STR 

Valerie Smith, Tourism NT

Tourism NT Marketing Update 

The marketing presentation included an overview of Turbocharging Tourism marketing results, priority tourism marketing strategies, upcoming domestic and international focus areas and information on how to become involved during the 2019-2020 year.

Tony Quarmby, Tourism NT General Manager Marketing

Keynote Presentation

Charles Davidson, CEO and founder of Penisula Hot Springs

Afternoon break out sessions

Download presentations from the afternoon breakout sessions below.

Tourism Enterprise Development Survey

Department of Tourism, Sport and Culture, Tourism NT and partners are asking all tourism businesses to complete the Tourism Enterprise Development Survey. 

The survey will identify the gaps in business development opportunities and to ensure suitable assistance and support is provided. 

Complete the survey here.

Conference partners

Many thanks to the partners of the inaugural Tourism: Towards 2030 Conference.

Towards 2030 Conference Sponsors

Find out more

Phone: 08 8999 3808

Text size A A print